Player Protection Page

Terms and conditions

General Terms and Conditions

Terms and conditions

General Terms and Conditions


Fixed Odds Sports-Betting, Roulette, Live Roulette, Black Jack and Slots


LICENSE


Interwetten Espana Plc, registered in Malta under company number C54206, registered business address at  2nd Floor, Global Capital Building, Testaferrata Street, Ta' Xbiex, XBX 1403, is the holder of two general licenses for Betting and Other Games issued by the General Directorate for Regulation of Gambling (Dirección General de Ordenación del Juego) with reference numbers N / 22/AP/1005 , N / 21/GO/1005 on 01.06.2012.

With regards to Fixed Odds Sports-Betting Interwetten Espana Plc, registered in Malta under company number C 54206, registered business address at 2nd Floor, Global Capital Building, Testaferrata Street, Ta' Xbiex, XBX 1403,, is holder of specific license number N / 24/ADC/1005, issued by the General Directorate for Regulation of Gambling (Dirección General de Ordenación del Juego) on 01.06.2012.

With regards to Roulette and Live Roulette, Interwetten Espana plc, registered in Malta under company number C 54206, registered business address at 2nd Floor, Global Capital Building, Testaferrata Street, Ta' Xbiex, XBX 1403,, is holder of specific license number N / 25/RLT/1005, issued by the General Directorate for Regulation of Gambling (Dirección General de Ordenación del Juego) on 01.06.2012.

With regards to Black Jack Interwetten Espana plc, registered in Malta under company number C 54206, registered business address at 2nd Floor, Global Capital Building, Testaferrata Street, Ta' Xbiex, XBX 1403,, is holder of specific license number N / 23/BLT/1005, issued by the General Directorate for Regulation of Gambling (Dirección General de Ordenación del Juego) on 01.06.2012.

With regards to Slots Interwetten Espana plc, registered in Malta under company number C 54206, registered business address at 2nd Floor, Global Capital Building, Testaferrata Street, Ta' Xbiex, XBX 1403,, is holder of specific license with number 370/MAZ/1005, issued by the General Directorate for Regulation of Gambling (Dirección General de Ordenación del Juego) on 02.06.2015.

All specific licenses for "other games" are based on the respective licenses granted by the General Directorate for Regulation of Gambling (Dirección General de Ordenación del Juego) to the platform provider Prima Networks Ltd (Operator ID 1006 on 01.06.2012 and 02.06.2015), NetEnt Gaming Solutions PLC, (Operator ID 1066 on 02.06.2015)  and Vive La Suerte SA (Operator ID 1029 on 01.06.2012).

The General Directorate for Regulation of Gambling (Dirección General de Ordenación del Juego) is the regulatory body responsible for supervising the operation of Interwetten Espana Plc. In the following Terms and Conditions Interwetten Espana Plc will be referred to as "Interwetten".


GENERAL

1. Interwetten offers Fixed Odds Sports-Betting, Roulette, Live Roulette, Black Jack and Slots for "real" money use ("Game" or "Games").

Whenever a player (hereinafter referred to as a neutral term and applicable to both sexes) strikes a bet or takes part in any Game, he accepts the validity and applicability of these Terms and Conditions,
2. Please note that the relevant rules, these General Terms and Conditions, and any other terms and conditions applicable may be changed from time to time at the sole discretion of Interwetten. However, any such revision or change will be immediately notified to you and your acceptance will be duly requested prior to granting access to the relevant Game. In case of any inconsistencies between these General Terms and Conditions and the relevant rules, any other terms and conditions applicable, or any document referred to herein, these General Terms and Conditions shall prevail.

3. Upon placing his bet and/or participating in a Game, the player confirms that he has reached the age of 18 and is not a minor. Interwetten does not accept any players under the age of 18. Interwetten reserves the right to verify any player's statement of age and to exclude players from its services, if there are any doubts regarding the attainment of the minimum age required. Any player using our services, who is identified as underage, shall have all his winnings retained pursuant to the applicable regulations and his account at Interwetten (hereinafter referred to as "Interwetten Account") shall be blocked immediately.

Upon placing his bet and/or participating in a Game, the player confirms in addition, that he is not legally excluded in any respect from participating in the Games offered by Interwetten. Interwetten reserves the right to void any bets placed by excluded persons and request proof from players that they were not legally excluded from participating in the Games offered by Interwetten at any time. If any player is subsequently proven to have been legally excluded from participating in the Games offered by Interwetten at the time he placed transactions with Interwetten, then the respective account will be blocked. All transactions placed whilst the player was legally excluded will be made void, and all related funds deposited will be retained pursuant to the applicable regulations. This regulation applies also to players that were not in a position to carry out legally binding business decisions at the moment when they placed transactions with Interwetten.

4. Non-Commercial, non-professional purposes: The player's interest in the Games is of a personal nature, and is to be used purely for personal entertainment. Any commercial and professional interest is discarded.

5. Interwetten does not warrant the constant availability and functionality of all or any products offered by Interwetten. Interwetten has a contingency plan that will be activated in case the website or software becomes inoperative for any reason. However, Interwetten does not provide any warranties that the software or services will meet the players' requirements, be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the software or the server that makes it available are free from viruses, or bugs. Interwetten does not guarantee the full functionality, accuracy, reliability of the materials, or concerning results, the accuracy of any information obtained by the player through its services.

6. All indicated dates and times are based on Central European Time (GMT+1) unless stipulated otherwise.

7. These General Terms and Conditions are posted on the internet in Spanish, English and German. In the event of any conflicting foreign-language versions of these General Terms and Conditions, the Spanish version shall prevail.

8. The legal relationship between the player and Interwetten shall be governed by Spanish law with the exclusion of its conflict of law rules, the convention on the law applicable to contractual obligations (Convention Rome I), the regulation on the law applicable to non-contractual obligations (Rome II), and the imperative consumer protection legislation applicable in the player's jurisdiction. Any and all disputes in connection with or arising out of any Game shall only be settled by the competent Spanish court having local and subject-matter jurisdiction according to Spanish law.

9. We strongly recommend that our players take note of additional information available on the websites of the supervisory authority (www.ordenacionjuego.es) as well as the cross-industry system for blocking accounts for the promotion of responsible gaming (www.ordenacionjuego.es/es/rgiaj).


USER'S REGISTRATION/GAMING ACCOUNT OPENING

1. Each player who wants to have access to services and products offered by Interwetten (Fixed Odds Sports-Betting, Roulette, Live Roulette, Black Jack and Slots) must set up a user's registration and open a gaming account (hereinafter, the "Interwetten Account") with Interwetten. The player may use the amount deposited on this Interwetten Account to place Fixed Odds Sport-Bets and play Roulette, Live Roulette, Black Jack or Slots respectively. Only natural persons may set up a user's registration and open an Interwetten account with Interwetten. Interwetten does not accept legal persons as holder of Interwetten gaming accounts.

2. When setting up a user's registration, the player has to provide the following data:

a) Identity document:

- For players with Spanish nationality, the identity document shall be the National Identity Document (DNI)

- For players who reside in Spain, but are not citizens, the identity document shall be the Foreigner Identification Number (NIE).

- For all other players, an equivalent document shall be used: identity document, social security card, passport, driver's license.

b) First and last name(s)

c) Date of Birth

d) Sex

e) Nationality

f) Residence for tax purposes:

- players who reside in Spain (regardless of their citizenship) must indicate one of the regions listed in Annex 1

- players who are not residents of Spain must indicate their country of residence.

g) Form of contact for notifications: email, telephone number, etc.

For players with Spanish nationality or who reside in Spain, Interwetten shall proceed with its own identity checks and the required checks with the General Directorate for Regulation of Gambling (Dirección General de Ordenación del Juego) in order to set up the User's registration and, then, open the Interwetten gaming account.

For those players with other nationality or who reside in other places, the Interwetten Account will be temporarily opened and partially active upon the player's registration. However, as long as the player has not submitted his identification document as outlined in a) the player may only deposit and participate in Games. The withdrawal of prize money is not allowed until the identification document has been uploaded. Once Interwetten has accomplished its own identity checks, the Interwetten Account will be opened permanently. The registration of players who do not comply with the requirements of the identity check within one month from registration will be cancelled. The funds will be managed according to the applicable regulations.

3. In this context, Interwetten may request, in addition to the obligatory customer information outlined above, at any time, but latest upon the first request for the withdrawal of funds, in accordance with the applicable laws and regulations, that the player submits further documents as proof of identity for a security identity check. Pursuant to the applicable regulations, Interwetten reserves the right to retain any funds and/or winnings until the requested documents are submitted. You may be asked to submit one or more of the following documents:

a) a utility bill (e.g. for gas, electricity) or a lease contract;

b) a copy of each credit card (front and back) used for making deposits to the Interwetten account of the player as well as a copy of the credit card statements.

c) a copy of bank vouchers, account statements e.g. of a Moneybookers Account, etc.

4. Once a player has opened an Interwetten Account and is registered as user, he will be entitled to access and use the services pursuant to these terms and conditions, and Interwetten will be obliged to allow the player access to such services pursuant to the conditions set forth in these Terms and Conditions. Particularly, when using the services, the player will be granted the following rights:

a) To obtain clear and true information about the rules applying to any of the Games he may participate in as part of the services as well as any other relevant information connected with the services (including the amounts played, the balance of his account or the available time of play of the Games).

b) To obtain the prizes that the player may have won pursuant to the applicable rules of the Games he participated in as part of the services pursuant to the conditions set forth in these Terms and Conditions as well as the applicable rules of the corresponding Game.

c) To file, before Interwetten or the General Directorate for Regulation of Gambling (Dirección General de Ordenación del Juego), any claim the player may deem necessary in connection with his use of the Services.

5. Once the player opens his individual Interwetten Account, the account may also be credited with deposits. As long as there is a positive balance on the player's account, the player may deduct stakes for Games. Winnings gained from Games are credited directly to the Interwetten account. All winnings credited on the account may be immediately used for placing further stakes on Games. There is, however, an exception concerning two product categories: a) live bets against the house (Interwetten). A limit applies for the amount placed on live sports bets against the house (Interwetten). In general, this amount may not exceed the balance that the player has at his disposal on his Interwetten account at the time when the sporting event, on which the bets are placed, starts off. In addition, only winnings from bets on the current game may be placed again on the same event. If an individual player places live bets against the house on two or more sporting events held simultaneously, then the amounts staked may not exceed the maximum limit of the respective account balance available at any time on the Interwetten account as outlined above. Finally, if a player registers when an event has already started, the balance of his Interwetten Account will be considered zero, so that he may not place any bets on this event.  b) slot games: As a general rule, the amount of money which the player may gamble in a slot machine game cannot exceed the balance which he has in his gaming account at the time that the game session commences.

6. In addition, Interwetten reserves the right to refuse any bets or a participation in a Game, or limit the stake in a Game in order to ensure the security of the gaming platform, to prevent criminal activities and/or for any other reasonable concerns as outlined below.

7. The currency of the Interwetten Account is the EURO. Payments on the Interwetten account have to be made in EURO. Deposits in other currencies will be exchanged at the applicable daily exchange rate. Pursuant to the applicable regulations, the following general deposit limits shall apply:

Daily deposit limit - €600

Weekly deposit limit - €1,500

Monthly deposit limit - €3,000

The player may also establish deposit limits at lower amounts, increase deposit limits, or remove them completely, to the extent admitted under the applicable regulations. Please refer to the Interwetten Responsible Gaming Site for further information. Deposit limits may be decreased by players by adjusting the respective values in their account settings. In order to increase or remove deposit limits, a request by email to asistencia@interwetten.es is required.

8. Any and all information provided to Interwetten by the player must be accurate and complete. The player undertakes to notify Interwetten without delay in the event that any information provided to Interwetten becomes incorrect or incomplete. Interwetten reserves the right to cancel any bets as well as winnings, block accounts, exclude the player from participating in other Games and retain payments to the player pursuant to the applicable regulations if any information given to Interwetten by the player turns out to be incorrect or incomplete. The player is liable for any damage and costs arising out of false or misleading information. If any deliberately false or misleading information is furnished, any and all transactions on the Interwetten Account shall be declared invalid.

9. Interwetten operates on the basis of the assumption that each person logging into the system with the correct combination of username and password actually is the lawful account holder. It is in particular not permissible to make any transactions for the account of others, on the Interwetten accounts of third parties, by forming syndicates of players or in conspiracy with third parties, using front man. Interwetten reserves the right to close Interwetten Accounts, cancel transactions and retain the payment of funds pursuant to the applicable regulations if the player has made his account available to third parties, makes transactions on behalf of or in the name of third parties, in conjunction with third parties, in groups/syndicates of players by using front man, or by using impermissible software tools, or in violation of other provisions of the General Terms and Conditions or the applicable Rules.

10. Interwetten reserves the right to close any Interwetten accounts of players at any time. In these cases, the relevant reasons for the closure of the account shall be disclosed, but Interwetten shall not be liable in any way for any loss or damages that may result from any such action other than as a result of gross negligence. Furthermore, Interwetten reserves the right to refund stakes or withhold payments from players' accounts in case of a manipulation of Interwetten's financial system, or suspicions or evidence thereof, or a breach or suspected breach of any applicable law, regulation or any of these terms and conditions.

11. Interwetten allows the player to set up only one user's registration and open only one gaming account. The use of identical e-mail addresses in various user's registration is prohibited. The player shall use an e-mail address to which only he has access. Should any player set up another user's registration in his own name or in someone else's name or in conjunction with one or several persons after his user's registration was closed/limited for any reason whatsoever, Interwetten reserves the right not only to close those user's registration but also, at any time, to cancel any transactions (bets and wagers) to exclude the player from participating in further Games, and call in any free money credited. Interwetten further reserves the right to cancel any transactions/exclude a player from placing bets/the participation in a Game and/or block the player´s Interwetten Account in particular if there is a justified suspicion of an event or a bet placed thereon being manipulated/rigged or the suspicion of circumventing the maximum win/stake, using front men, acting as front man for a third party or acting on a third party's account, or by using impermissible software tools.

In all the above mentioned cases of players acting fraudulently or in collusion with third parties, Interwetten will inform the General Directorate for Regulation of Gambling (Dirección General de Ordenación del Juego) and provide the evidence collated in this regard.

12.  Furthermore, Interwetten does not permit depositing funds originating from criminal activity, depositing funds by using a credit card which a player is not authorized to use, knowingly receiving money from such card in any other manner, colluding with a third party to do so, or using a third party's Interwetten Account for any criminal activity or illegal purpose.

13. Interwetten notifies herewith all players that Interwetten is unable to provide any advice whatsoever, in particular not in fiscal or legal matters. Therefore, Interwetten may not be held liable and shall be held harmless by the players for any loss, damage, loss of profits, fees, costs and any other disadvantage that a player may incur in connection with the services and products offered by Interwetten, unless expressed to the contrary in these General Terms and Conditions and the rules which may apply to the services and products offered by Interwetten as amended from time to time.

14. If no transaction has been recorded on the Interwetten account of the player for an uninterrupted period of over two years, Interwetten may suspend the user's registration. When four years have elapsed from the date of suspension, Interwetten will cancel the user's account and manage the remaining funds according to the applicable regulations.

If, on the other hand, the player wishes to close his Interwetten Account, a request by email to asistencia@interwetten.es is sufficient.

15. As a licensed operator, Interwetten maintains a complaint system in line with the regulatory requirements. In order to resolve any grievances or problems a player may have encountered, a complaint process may be opened with the operator within six months as from the date on which the event being subject matter of the complaint occurred. Interwetten is legally bound to respond to any complaint that is addressed to its attention. Complaints may be forwarded to the attention of Dr. Birgit Bosch, Director, Interwetten Espana Plc, by post to the registered address of the company or by email to asistencia@interwetten.es. Interwetten will instantly identify itself, acknowledge receipt of the player's complaint, and provide an estimated time frame for the matter's resolution. Interwetten's final statement will be forwarded to the player within one month of the receipt of the complaint. If the player is not satisfied with the matter's resolution or if he is not furnished with a final statement by Interwetten within one month of opening the complaint, he may forward his complaint to the General Directorate for Regulation of Gambling (Dirección General de Ordenación del Juego) (dgoj.sugerencias@minhap.es). The regulatory authority will revert to the player with a final decision within two months from the day the complaint was registered. The deadline for the expiry of any prizes will be suspended from the date of receipt of the complaint by Interwetten until the date on which Interwetten notifies its decision to the complainant, or as appropriate, until the notification of the ruling of the Directorate General for Regulation of Gambling (Dirección General de Ordenación del Juego).

16. Interwetten records all telephone and electronic transactions with players in the interests of both parties. The player consents to this policy by using the Interwetten telephone and email service. When a dispute occurs which cannot be resolved between Interwetten and the player, the relevant recording(s) may be made available to the General Directorate for Regulation of Gambling (Dirección General de Ordenación del Juego).


INVALIDATION OF TRANSACTIONS/FRAUD/MONEY LAUNDERING

Interwetten has the right to cancel or declare as void transactions of whatever kind showing irregularities, in particular irregularities of the following nature:

a) The name and address of the player do not match the name and address associated with the credit card, or other mode of payment, used by the player.

b) Any irregularity which may negatively affect the processing of payment transactions and/or which gives rise to the suspicion of a violation of the General Terms and Conditions.

c) Interwetten takes any form of fraudulent activity of players in connection with services and/or products offered by Interwetten very seriously. Any fraudulent activity is strictly prohibited. Fraudulent activity may include, but is not limited to stolen credit cards, transfer of funds to other player accounts (funds dumping), forgery, collusion, the use of impermissible software tools, the provision of false registration data or other requested information. In addition to any other remedies provided under the general terms and conditions or the applicable game rules, Interwetten reserves the right to pursue claims for criminal prosecution and/or civil damages for any fraudulent activities. It is also for this purpose that Interwetten reserves the right to record telephone calls with customers in order to pass on to third parties for the purpose of prosecution. Any player involved in any form of suspected fraudulent activity and any suspicious transaction will be reported to the appropriate authorities, including the General Directorate for Regulation of Gambling (Dirección General de Ordenación del Juego).

d) Furthermore, it is unlawful to deposit funds obtained from ill-gotten means on the Interwetten Account. Interwetten will check all transactions to prevent money laundering and funding of terrorists activities. Suspicious transactions will be reported to the authorities in charge.

In all the above mentioned cases of players acting fraudulently or in collusion with third parties, Interwetten will inform the General Directorate for Regulation of Gambling (Dirección General de Ordenación del Juego) and provide the evidence collated in this regard.

Any decision of Interwetten regarding the invalidation of transactions shall be binding upon the player. In case of irregularities in payment transactions as described in a) to d) above or in case of reasonable suspicions concerning the violation of any rules governing gaming or betting at Interwetten (i.e. these General Terms and Conditions, the rules of the Game and specific rules as applicable) Interwetten may declare the transactions concerned invalid.


PAYMENT METHODS

All payment methods currently offered for the Interwetten account are listed on the deposits page. In addition, Interwetten reserves the unlimited right to apply certain restrictions to the payment methods for certain customers.

The player will not be reimbursed in arrears for any differences between the amount credited and the amount debited from his credit card resulting from exchange rate fluctuations and bank charges by the bank issuing the credit card.

Notwithstanding the player's right to close his account and withdraw his funds at any time, it is important to note that, due to the applicable anti-money-laundering regulations, players may deposit money into the Interwetten Account only in order to play and use our services.

Players who deposit and withdraw without gaming activities will have their funds blocked until all required anti-money-laundering checks are accomplished

Interwetten is not a financial institution and does not grant interest on deposits. In any case, Interwetten reserves the unlimited right to apply certain restrictions to the payment methods for certain customers at its sole discretion.

For deposits onto the player's/customer's Interwetten Account the minimum payment of EURO 10.00 applies.


PAYING OUT

1. Subject to these General Terms and Conditions and the relevant rules as well as the applicable terms for promotions, special offers and bonuses, the player may request at any time the payment of winnings gained. Any payout to the player from his Interwetten Account or any exchange of cash against IW-Points (enabling the player/customer purchasing goods and services as well as vouchers issued by EUROTRADE INTERNATIONAL Ltd, 2nd Floor, Global Capital Building, Testaferrata Street, Ta' Xbiex, XBX 1403, on the webpage according to the terms & conditions of EUROTRADE) shall be governed by the general terms and conditions, the specific rules applicable to the respective product (Fixed Odds Sports-Betting, Roulette, Black Jack and Slots) and any additional terms and conditions that may apply to promotions, special offers and bonuses.

Interwetten allows payouts in exchange for IW Points only for players, who have already purchased vouchers from EUROTRADE INTERNATIONAL Ltd on the website. In any case, Interwetten reserves the unlimited right to apply certain restrictions to the payment methods for certain people.

2. Payouts allowed under the terms and conditions as applicable from time to time may occur by those methods listed on the payments page or via exchange against IW-Points, which enable the player to purchase goods and services as well as vouchers issued by EUROTRADE INTERNATIONAL Ltd, 2nd Floor, Global Capital Building, Testaferrata Street, Ta' Xbiex, XBX 1403, on the webpage according to the Terms & Conditions of EUROTRADE, or by any other legal means.

Interwetten allows payout via exchange for IW-Points only to players that have purchased and wagered vouchers issued by EUROTRADE INTERNATIONAL Ltd. on the webpage before. In any case, Interwetten reserves the unlimited right to apply certain restrictions to the payment methods for certain customers.

In general, all account balances can be paid out in the same manner as the deposit occurred. In order to verify the identity of the player, however, Interwetten reserves the exclusive and unlimited right to effect payouts by means of bank transfer. Funds or balances in an Interwetten account of one player cannot be transferred to the Interwetten account of another player.

3. If the player incurs any extra costs in the course of the payment transaction, (e.g. upon paying in or payment of processing fees) e.g. due to retransfer to credit cards, higher transaction costs in the case of foreign bank transfers, etc., he himself has to bear these costs, and Interwetten is entitled to charge the Interwetten account of the player with these additional costs. Costs arising due to return debits for which the user is responsible (e.g. in case of a wrongly stated account number, insufficient credit in the account, etc.) must be reimbursed by the holder of the account.

For withdrawals from the player's Interwetten account by bank transfer the minimum limit of EURO 50.00 applies. For all other withdrawals from the player's Interwetten account the minimum limit of EURO 30.00 applies


LEGALITY

1. Online gambling and betting may be illegal under the laws of specific countries. In such cases, players may not make use of the services of Interwetten. Interwetten will not assume any liability whatsoever in this regard and will not reimburse the player for any disadvantages suffered by him as a consequence of the violation of any legal provisions that may be applicable to the player. The player shall rather ensure that he acts in accordance with the statutory provisions applicable to him from time to time. The services offered by Interwetten Espana Plc on www.interwetten.es are targeted at players (i) residing permanently in Spain or (ii) having a bank account with a Spanish bank.

2. Pursuant to the Spanish applicable regulations on online gaming, there are a number of games that are prohibited on the website www.interwetten.es, and only operators duly authorized are permitted to offer in Spain. As a result, we are currently not able to offer the following games to customers in Spain (casino games other than Roulette, Live Roulette,  Black Jack and Slot Games). Accordingly, and for the time being, Interwetten will, with immediate effect, close access to such services to customers (i) residing permanently in Spain or (ii) having a bank account with a Spanish bank.


LIABILITY/INDEMNITY/DATA PROTECTION

1. Interwetten and/or its vicarious agents shall be liable for any damages beyond the boundaries of product liability law only if deliberate intent or gross negligence can be proven within the relevant legal provisions. The liability of Interwetten and its vicarious agents is limited to the extent possible by law. Interwetten does not accept any liability for any and all circumstances beyond its control (force majeure, etc.).

2. Interwetten does not warrant the constant availability and functionality of all or any products offered by Interwetten. Interwetten has a contingency plan that will be activated in case the website or software platform becomes inoperative for any reason. However, Interwetten makes no warranty that the software or services will meet the player's requirements, be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the software or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials or as to results or the accuracy of any information obtained by you through the services. In order to support the correct transmission and proper functionality of the Interwetten site, it is recommended to use Internet Explorer version 8 or higher, Firefox version 17 or higher, Chrome version 23 or higher, or Safari version 5 or higher.

3. Interwetten is entitled to rectify any obvious errors such as the input of odds for betting and/or correct errors in the evaluation of results and/or declare the affected bets void.

4. When handling the information pertaining to the player/customer, Interwetten will observe the relevant statutory data protection provisions and, in particular, the Spanish Organic Act no. 15/1999, dated December 13, on the protection of personal data as well as any relevant secondary regulations.

5. Online gaming requires the use of codes (username and password) chosen by the player himself. Username and password chosen by the player shall be robust enough and kept secret. The player shall at all times remain responsible for maintaining and protecting the secrecy of his Interwetten Account, the username, and any password. Players should not allow third parties access to or use of their Interwetten Account. In this regard we would like to draw your attention to Interwetten´s privacy policy which should be read carefully and accepted together with these terms and conditions.

6. Interwetten will not be liable for any abuse of the Interwetten account through the use of the player's username and password by third parties unless deliberate intent or gross negligence can be proven. Similarly, unless deliberate intent or gross negligence can be proven, Interwetten shall not be liable and shall be held harmless for any losses incurred by a player due to the use of the Interwetten account by any third party and such losses shall not by refunded by Interwetten. We expressly state that the username and the password must be kept secret and confidential by the player as all transactions via the account, for which the username and password must be entered, will be for the account of the player.


INTELLECTUAL PROPERTY

Ownership of visual and audible aids: The player acknowledges that the software, gaming system and all material which is visually or audibly presented to the player by Interwetten is entirely the property of Interwetten or its licensor and that the player has no rights or claims whatsoever to any such intellectual property.


PROMOTIONS/UNSOLICITED E-MAIL POLICY

1. If a player entrusts Interwetten with his postal address or e-mail address, he implicitly agrees to receiving communications on products, services and special offers from Interwetten on paper/via e-mail which are deemed as being of interest to the player by Interwetten. The player acknowledges that these communications may contain clearly visible brands which may be identified with Interwetten. Such newsletters can be cancelled at any time by the player. If the player would like to cancel all mailings by email, he will be deleted from the mailing list within three days after receipt of an email sent to asistencia@interwetten.es with the word "UNSUBSCRIBE" in the reference line. Alternatively, the player may also change the respective setting in his account settings himself or discontinue the receipt of newsletter marketing information by clicking on the respective link in any newsletter.

2. All bonuses and promotional offers are subject to the terms and conditions made available when communicating the bonus offer. If groups of customers acting in collusion or as a syndicate or individual customers who register several times, set up fictitious accounts or use front men attempting to rig bonus offers, Interwetten reserves the right to call in any bonus payments granted, cancel any winnings made with these bonus offers, refuse to pay out any amounts requested and close accounts. Non-recreational players and syndicates of players are not granted any bonuses. Interwetten reserves the right to terminate or change a bonus offer at any time but will provide the player with accurate information about the current bonus offers at all times.


SEVERABILITY

Each clause contained in these General Terms and Conditions shall be separate and severable from each of the others. If any clause is found to be void, invalid, or unenforceable for any reason whatsoever, the remaining clauses shall remain in full force and effect.


Version 6.0 last update 06.02.2017

ANNEX I

The following code will be used to classify the tax residence of players:

01: Andalucía

02: Aragón

03: Asturias

04: Islas Canarias

05: Cantabria

06: Castilla - La Mancha

07: Castilla y León

08: Cataluña

09: Extremadura

10: Galicia

11: Islas Baleares

12: La Rioja

13: Madrid

14: Murcia

15: Valencia

16: Navarra

17: País Vasco

18: State (Residents of Ceuta, Melilla or those residing abroad)

Players who are not residents of Spain must indicate their country of residence.

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